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Problem Solving

What is Problem Solving? How to Do It? Step-by-Step Techniques

15 March 2023
A blackboard is seen, with several light bulbs drawn on it in white. In the center of the board, a large light bulb with a white outline is drawn. The bulb is surrounded by several other smaller light bulbs. To the right of the light bulbs is a man wearing glasses, looking intently. At the top of the board are two white letter Os drawn on a black background. At the bottom, there is another white letter O on a black background. The light bulbs and letter Os bring a sense of creativity to the blackboard. All the objects are illuminated by a bright light, making the board stand out.
Problem Solving StagesSkills RequiredTips for Improvement
Problem IdentificationObservation, Critical ThinkingEnhance observation skills, practice critical thinking exercises.
Problem AnalysisAnalytical Thinking, Data GatheringEngage in tasks that require analysis, learn how to effectively gather and interpret data.
Generating SolutionsBrainstorming, Creative ThinkingRegularly brainstorm, practice thinking outside the box.
Implementing SolutionsDecision-Making, CommunicationPractice making decisions under pressure, improve communication skills by active listening and assertiveness training.
Evaluating OutcomesCritical Thinking, Objective EvaluationLearn to give and receive feedback, practice evaluating outcomes objectively.
AdaptabilityEmotional Intelligence, FlexibilityDevelop emotional intelligence, face new situations to promote flexibility.
Emotional IntelligenceEmpathy, Self-AwarenessPractice empathy, engage in self-reflection.
Implementation and MonitoringProject Management, Attention to DetailLearn basic project management principles, cultivate focus and attention to detail.
Analytical ThinkingData Analysis, ReasoningEngage in activities that require data analysis, practice reasoning skills.
CommunicationActive Listening, Clear ArticulationDevelop active listening techniques, practice clear and concise articulation.

In today's complex and rapidly changing world, problem-solving skills have become indispensable for individuals and organizations. These skills are crucial for navigating the myriad challenges we face in various aspects of our lives, personal, professional, or societal. As a cognitive process, problem-solving involves identifying and analyzing difficulties, generating potential solutions, and implementing effective strategies to overcome them.

In this blog post, we will delve into problem-solving, elucidate its significance, and provide a step-by-step guide to mastering the art and science of problem-solving techniques. The tone of this article will remain academic, focusing on giving well-researched and practical information to aid our understanding and application of this essential skill.

What is Problem Solving?

Problem-solving is a cognitive process that involves identifying, analyzing, and resolving challenges or obstacles in various aspects of life, including personal, professional, and societal situations. It is a crucial skill for successfully navigating the complexities of everyday life and making well-informed decisions.

The process of problem-solving typically consists of several stages:

  1. Problem identification: Recognizing that a problem exists and understanding its nature.

  2. Problem analysis: Gathering information and examining the problem to understand its underlying causes and constraints.

  3. Generating solutions: Brainstorming and evaluating potential solutions, considering different approaches, and selecting the most viable ones.

  4. Implementing solutions: Putting the chosen solutions into action and monitoring their effectiveness.

  5. Evaluating outcomes: Assessing the results of the implemented solutions, determining if the problem has been resolved, and making adjustments as necessary.

Problem-solving can be approached through various methods and techniques, such as analytical, creative, or systematic thinking, depending on the nature of the problem and the context in which it is presented. Developing practical problem-solving skills requires practice, critical thinking, and adapting to changing circumstances.

A good graphical representation of the problem-solving process would be to use a flowchart or mind map. For each stage of the process, you could include a brief description of the step, followed by an example of how it could be applied.

Problem-solving is the art of transforming challenges into opportunities, weaving creative solutions into the fabric of success.


What are problem-solving skills?

Problem-solving skills are a set of cognitive, interpersonal, and practical abilities that enable individuals to effectively identify, analyze, and resolve challenges they encounter in various aspects of life. These skills are essential for making well-informed decisions, overcoming obstacles, and achieving personal and professional goals. Some critical problem-solving skills include:

  1. Analytical thinking: The ability to break down complex problems into smaller, manageable components, examine their relationships and understand underlying causes and patterns.

  2. Critical thinking: The capacity to objectively evaluate information, identify biases, question assumptions, and determine the relevance and reliability of available data.

  3. Creative thinking: The ability to generate innovative ideas, explore unconventional approaches, and combine existing concepts in novel ways to develop effective solutions.

  4. Decision-making: Choosing the most suitable solution from available options based on careful analysis, evaluation, and prioritization.

  5. Communication: The capacity to effectively convey and receive information, listen actively, ask pertinent questions, and collaborate with others to address problems.

  6. Adaptability: The ability to adjust to changing circumstances, cope with ambiguity, and modify strategies as new information becomes available or conditions evolve.

  7. Emotional intelligence: The skill of recognizing, understanding, and managing one's emotions and those of others, which can influence the problem-solving process and its outcomes.

  8. Implementation and monitoring: The ability to implement chosen solutions, monitor their effectiveness, and make necessary adjustments to improve results.

Developing strong problem-solving skills requires practice, self-reflection, and a willingness to learn from experience. By honing these skills, individuals can more effectively tackle challenges and achieve their objectives in various aspects of life.

Problem-solving skills are the keys that unlock life's complex doors, paving the way to innovation, growth, and success

Analytical Thinking: 8 Critical Thinking: 9 Creative Thinking: 7 Decision-Making: 8 Communication: 9 Adaptability: 6 Emotional Intelligence: 7 Implementation and Monitoring: 8

How to Improve Your Problem-Solving Skills?

Improving your problem-solving skills involves developing your cognitive, interpersonal, and practical abilities to tackle challenges effectively and make well-informed decisions. Here are some strategies to enhance your problem-solving skills:

  1. Practice active learning: Engage in activities that challenge your thinking and require you to solve problems, such as puzzles, riddles, or brainteasers. Pursue new knowledge, skills, and experiences to expand your understanding of different subject areas and perspectives.

  2. Develop critical thinking: Cultivate the habit of questioning assumptions, evaluating evidence, and considering multiple viewpoints. Learn to identify logical fallacies, biases, and inconsistencies in reasoning.

  3. Foster creativity: Engage in activities encouraging creative thinking, such as brainstorming, mind mapping, or artistic pursuits. Embrace a growth mindset and be open to new ideas and perspectives.

  4. Strengthen decision-making abilities: Practice making decisions based on careful analysis, evaluation, and prioritization of available information. Reflect on past decisions to learn from successes and failures.

  5. Enhance communication skills: Develop active listening, effective questioning, and precise expression abilities. Participate in group discussions or join clubs that involve collaborative problem-solving activities.

  6. Cultivate adaptability: Embrace change and be prepared to adjust your strategies as new information becomes available or conditions evolve. Learn from your experiences and be open to feedback.

  7. Build emotional intelligence: Develop self-awareness and learn to manage your emotions during problem-solving. Practice empathy and understand the feelings and perspectives of others involved in problem-solving.

  8. Reflect on your experiences: Regularly assess your problem-solving skills by analyzing your successes and failures. Identify areas where you excel and areas that need improvement. Seek feedback from peers, mentors, or supervisors to gain insights into your performance.

  9. Set SMART goals: Establish specific, measurable, achievable, relevant, and time-bound goals for improving your problem-solving skills. Monitor your progress and adjust your strategies as needed.

  10. Learn from others: Observe how others approach problem-solving, especially those skilled in this area. Seek mentorship or participate in workshops, seminars, or online courses on problem-solving techniques and strategies.

By consistently practicing and refining these strategies, you can gradually improve your problem-solving skills and become more adept at addressing challenges in various aspects of your life.

Sharpen your problem-solving prowess by embracing curiosity, cultivating adaptability, and seeking diverse perspectives ‚Äď the keys to unlocking life's complex puzzles.


The Problem-Solving Process: A Comprehensive Guide

In today's fast-paced and dynamic world, individuals and organizations face challenges requiring practical problem-solving abilities. To navigate these complexities and make well-informed decisions, it is crucial to have a structured approach to identifying, analyzing, and addressing issues. The problem-solving process is a framework for systematically tackling problems and ensuring successful outcomes. In this blog section, we will explore the various stages of the problem-solving process, discuss their importance, and provide valuable insights to help you master this essential skill. By comprehensively understanding this process, you can enhance your problem-solving abilities and achieve tremendous success in your personal and professional life.

Define the Problem: The Foundation of Effective Problem Solving

An illustration depicting the significance of defining the problem in the problem-solving process, featuring a magnifying glass scrutinizing the issue, a sturdy base symbolizing the foundation, and an array of problem-solving tools and techniques branching out from the core concept.

The first and arguably most critical step in the problem-solving process is defining the problem. An apparent, well-defined problem is the foundation for all subsequent stages, allowing you to understand the issue at hand better and develop targeted solutions. To effectively define the problem, you should gather relevant information, identify the root causes and constraints, and distinguish between the symptoms and the underlying issues.

Begin by asking open-ended questions to explore the problem's context and dimensions. For instance, consider questions such as: What are the symptoms of the issue? Who is affected by the problem, and how does it impact them? What are the potential causes? What factors or conditions contribute to the problem's existence? Additionally, it can be helpful to consider the situation from various perspectives, including those of the stakeholders involved.

Once you have gathered sufficient information, articulate the problem as a clear, concise statement summarizing the issue and its key elements. A well-defined problem statement provides a solid basis for further analysis and solution generation, helps maintain focus, and ensures that your problem-solving efforts are directed toward addressing the core issue. In addition, investing time and effort in defining the problem sets the stage for a more efficient and effective problem-solving process.

Generate Alternative Solutions: Unlocking the Potential of Diverse Approaches

a group of people sitting around a table

The second stage in the problem-solving process, generating alternative solutions, is essential for developing a comprehensive understanding of the available options and ensuring that the most effective solution is ultimately selected. This stage encourages creative thinking, challenging assumptions, and considering various perspectives to identify a wide range of potential solutions that address the problem.

To generate alternative solutions, employ brainstorming techniques, such as mind mapping, the Six Thinking Hats method, or the SCAMPER technique. These approaches can help you explore different angles, stimulate creativity, and tap into the collective knowledge of team members or stakeholders. In addition, it encourages open-mindedness and promotes an environment where unconventional ideas and diverse viewpoints are welcomed.

While generating solutions, resist the urge to evaluate or judge the ideas immediately. Instead, focus on creating a comprehensive list of possible solutions without discarding any options prematurely. Quantity, at this stage, is often more important than quality, as it allows you to consider a wide range of possibilities.

Once you have generated an extensive list of potential solutions, you can move on to the next stage of the problem-solving process, which involves evaluating, comparing, and prioritizing the alternatives. Again, investing time and effort in generating alternative solutions increases the likelihood of finding the most effective and innovative approach to addressing the problem.

Evaluate and Select an Alternative: Choosing the Optimal Solution

A diverse group of people analyzing data and discussing options around a table, representing the evaluation and selection of the optimal solution in problem-solving, with abstract shapes and patterns in cool blues, greens, and grays symbolizing the decision-making process.

After generating diverse potential solutions, the next step in the problem-solving process is to evaluate, compare, and ultimately select the most appropriate alternative. This stage thoroughly assesses each option, considering its feasibility, effectiveness, resource requirements, and potential consequences. Then, by systematically evaluating the other options, you can make an informed decision that best addresses the problem and aligns with your objectives.

To evaluate and select an alternative, consider the following steps:

  1. Establish evaluation criteria: Identify the factors most relevant to the problem and your goals. These may include cost, time, resources, stakeholder impact, risks, or potential benefits. Ensure that the criteria are measurable and specific to facilitate objective comparisons.

  2. Rank the alternatives: Assess each solution against the established criteria, assigning scores or ratings based on performance. This can be done using various techniques, such as decision matrices, cost-benefit analysis, or risk assessment models. These methods can help you systematically compare the options and determine their relative strengths and weaknesses.

  3. Weigh the trade-offs: Recognize that each solution may have its advantages and drawbacks, and it is essential to balance these factors. Consider each alternative's short-term and long-term consequences and the potential risks and uncertainties associated with their implementation.

  4. Prioritize and select: Based on the evaluation, prioritize the alternatives and choose the one that best meets the criteria, addresses the problem effectively, and aligns with your goals. Remember that sometimes, a combination of solutions may be more effective than a single approach.

  5. Seek feedback and validation: Consult with stakeholders, team members, or subject matter experts to validate your choice and gather additional insights. This helps ensure that the selected solution is well-founded and has the support of those affected by the problem.

By carefully evaluating and selecting an alternative, you can confidently move forward in the problem-solving process, knowing that you have chosen the most effective and well-suited solution to address the issue.

Implement and Follow Up on the Solution: Ensuring Success and Continuous Improvement

This image features a group of people posing for a picture. There are approximately 12 people in the photo, all of whom are smiling. The majority of the individuals are wearing casual clothing such as jeans and t-shirts. One person is wearing a bright red dress, standing in the center of the picture. In the background, one can see a green field with trees. The sky is bright blue and filled with wispy white clouds. Everyone looks happy and excited to be taking the photo together. They are standing in a semi-circle formation, each person with their arms around the person next to them. It's a beautiful summer day and the perfect moment captured in time.

With the optimal solution selected, the next stage in the problem-solving process is implementing the chosen alternative and monitoring its effectiveness. This stage involves implementing the key, managing resources, and ensuring the desired outcomes. Finally, following up on the solution allows you to assess its success, identify areas for improvement, and make necessary adjustments to enhance results.

To effectively implement and follow up on the solution, consider the following steps:

  1. Develop an implementation plan: Outline the steps required to put the solution into action, including timelines, resource allocation, and responsibilities. Establish clear objectives, milestones, and performance indicators to measure progress and success.

  2. Communicate and engage stakeholders: Inform relevant stakeholders about the chosen solution, its rationale, and the implementation plan. Engage them in the process, and address any concerns or questions. This can help to ensure buy-in and facilitate a smoother implementation.

  3. Monitor progress: Regularly track the implementation of the solution against the established milestones and performance indicators. Assess whether the desired outcomes are achieved and any unforeseen challenges or obstacles that have emerged.

  4. Evaluate results: Once the solution has been implemented, evaluate its effectiveness in addressing the problem. Consider both quantitative and qualitative data to assess the impact of the solution on the issue and its related aspects.

  5. Make adjustments as needed: If the results indicate that the solution is not as effective as anticipated or if new information becomes available, be prepared to make adjustments or revisit the problem-solving process. This may involve refining the solution, implementing an alternative, or exploring additional options.

  6. Reflect on the process: Analyze the problem-solving process to identify any lessons learned or areas for improvement. This can enhance your problem-solving skills and increase the likelihood of success in future endeavors.

By implementing and following up on the solution, you can ensure that the problem is effectively addressed and that continuous improvement is achieved. This proactive approach to problem-solving increases the chances of success and fosters a growth mindset and a commitment to excellence.

Discovering the World of Problem Solving: A Treasure Trove of Resources

Embarking on the journey to enhance your problem-solving skills requires diverse resources to guide and inspire you. From foundational literature to practical case studies, certifications, and multimedia learning experiences, there are abundant materials to help you build your expertise. This section will explore a captivating collection of resources to enrich your understanding of problem-solving strategies and techniques.

Unraveling the Mysteries of Problem-Solving: Books Worth Reading

Delve into the world of problem-solving with essential books authored by renowned experts, offering valuable insights, methodologies, and real-life examples. These comprehensive texts will equip you with the knowledge and tools to address complex challenges and improve your decision-making abilities.

Diving into Scholarly Wisdom: Engaging Articles

Stay up-to-date with the latest research and developments in problem-solving by reading scholarly articles from reputable journals and publications. These articles provide fresh perspectives, empirical findings, and cutting-edge approaches to enhance your problem-solving expertise.

Learning from Real-Life Experiences: Captivating Case Studies

Gain practical knowledge and inspiration from case studies showcasing real-world examples of practical problem-solving. These stories offer valuable lessons and insights into how individuals and organizations have successfully tackled challenges using innovative solutions and strategies.

Mastering the Art of Problem-Solving: Pursuing Certification

Pursue industry-recognized certifications to validate your problem-solving skills and demonstrate your proficiency to employers, colleagues, and clients. In addition, these certifications can enhance your credibility and open doors to new opportunities in your personal and professional life.

Expanding Your Horizons: Engaging Courses

Enroll in online or in-person courses to deepen your understanding of problem-solving techniques and gain hands-on experience with practical exercises and simulations. These structured learning opportunities allow you to learn from experts, collaborate with peers, and apply your newfound skills in real-life scenarios.

Embracing the Digital Age: Informative Webcasts

Discover a wealth of knowledge at your fingertips with webcasts featuring renowned experts and thought leaders discussing various problem-solving aspects. These digital presentations offer an interactive and convenient way to learn, allowing you to engage with presenters, ask questions, and explore topics in-depth from the comfort of your home or office.

By exploring these diverse and engaging resources, you can build a solid foundation in problem-solving, refine your skills, and unlock your full potential as a practical decision-maker and problem-solver.

Embark on the journey through the realm of problem-solving, where each challenge conquered unlocks a treasure chest of wisdom, growth, and success


Expanding the Scope of Problem-Solving: Versatile Applications Across Diverse Sectors and Professions

Problem-solving techniques are essential to success across all industries and fields of work. Businesses, organizations, and individuals use problem-solving skills to tackle challenges, make decisions, and develop strategies to achieve their goals. Here are some sectors where problem-solving techniques can be applied:

  1. Business and management: In the business world, problem-solving can be applied in project management, process improvement, strategic planning, and decision-making.

  2. Engineering and technology: Engineers and technicians use problem-solving techniques to design, develop, and troubleshoot various systems, products, and processes. This can include civil, mechanical, electrical, and software engineering.

  3. Healthcare professionals use problem-solving skills to diagnose and treat patients, manage healthcare systems, and develop new treatments and medical technologies.

  4. Education: Educators and administrators apply problem-solving strategies to develop and implement effective teaching methods, manage classrooms, and address challenges within the educational system.

  5. Finance and economics: Financial analysts, economists, and other professionals use problem-solving techniques to analyze economic trends, manage investments, and develop financial strategies for individuals and organizations.

  6. Science and research: Scientists and researchers employ problem-solving skills to design experiments, interpret data, and develop new theories and solutions in various fields, including physics, chemistry, and biology.

  7. Public sector and government: Public administrators and policymakers use problem-solving techniques to address societal challenges, develop and implement public policies, and manage government programs and services.

  8. Non-profit and social work: Professionals in non-profit organizations and social work apply problem-solving strategies to address social issues, develop programs, and provide services to those in need.

  9. Arts and creative industries: Artists, designers, and other creative professionals use problem-solving techniques to develop innovative ideas, create compelling works of art, and navigate the challenges of their industries.

  10. Law and legal practice: Lawyers, judges, and other legal professionals use problem-solving skills to interpret laws, analyze cases, and develop legal strategies for their clients.

  11. Marketing and advertising: Professionals in marketing and advertising use problem-solving techniques to develop innovative campaigns, analyze market trends, and optimize advertising strategies for better audience engagement.

  12. Human resources: HR professionals apply problem-solving skills to manage employee relations, develop training programs, resolve workplace conflicts, and create effective recruitment strategies.

  13. Environmental and sustainability: Experts in environmental management, conservation, and sustainability use problem-solving techniques to address ecological challenges, develop sustainable practices, and implement environmental policies.

  14. Agriculture and food production: Farmers, agronomists, and professionals use problem-solving skills to optimize crop yields, manage pests and diseases, and develop innovative farming techniques.

  15. Real estate and urban planning: Real estate professionals and urban planners employ problem-solving techniques to address issues related to land use, zoning, property management, and urban development.

  16. Logistics and supply chain management: Logistics and supply chain management professionals use problem-solving skills to optimize transportation routes, manage inventory levels, and improve overall efficiency in moving goods.

  17. Manufacturing and production: Manufacturing professionals apply problem-solving techniques to streamline production processes, enhance product quality, and reduce waste.

  18. Sports and fitness: Coaches, trainers, and athletes use problem-solving skills to develop training programs, improve performance, and address challenges related to physical fitness and athletic competition.

  19. Hospitality and tourism: Professionals in the hospitality and tourism industry apply problem-solving strategies to enhance customer experiences, manage operational challenges, and develop new services and offerings.

  20. Information and library services: Librarians and information specialists use problem-solving techniques to manage collections, develop information retrieval systems, and address challenges in accessing and preserving knowledge resources.

These additional examples highlight the universality of problem-solving techniques, emphasizing their importance across various sectors, professions, and contexts. Cultivating problem-solving skills can significantly contribute to personal and professional success, regardless of the field or industry.

 Mastering the Art of Problem-Solving: A Six-Step Guide to Conquering Challenges

In today's fast-paced world, solving problems effectively is essential for personal and professional success. Whether tackling a complex project at work or navigating life's everyday hurdles, following a structured approach can make all the difference. This blog post will explore a six-step guide that will empower you to address challenges confidently and develop creative solutions.

Step 1: Define the Problem

The first step in any problem-solving process is clearly defining the problem at hand. Begin by identifying your issue, and try articulating it as accurately and precisely as possible. Next, consider any underlying causes, constraints, or factors influencing the situation. You can lay a solid foundation for developing practical solutions by thoroughly understanding the problem.

Step 2: Generate Possible Solutions

Once you clearly understand the problem, it is time to brainstorm potential solutions. At this stage, encourage creativity and open-mindedness, and avoid prematurely judging or dismissing any ideas. The goal is to generate diverse possible solutions that can be evaluated and refined later. Techniques such as mind mapping, the Six Thinking Hats method, or the SCAMPER technique can be helpful in this process.

Step 3: Evaluate Alternatives

With a list of potential solutions, the next step is to evaluate each alternative based on its feasibility, effectiveness, and possible consequences. First, establish criteria for evaluation, such as cost, time, resources, and impact on stakeholders. Then, systematically assess each solution against these criteria, identifying the strengths and weaknesses of each option.

Step 4: Decide on a Solution

After evaluating the alternatives:

  1. Prioritize the options and select the solution that best addresses the problem and aligns with your goals.

  2. Remember that sometimes, a combination of solutions may be more effective than a single approach.

  3. Consider any potential trade-offs, risks, and uncertainties associated with your chosen answer.

Step 5: Implement the Solution

With a well-informed decision, it is time to implement the chosen solution. Develop an implementation plan outlining the steps, resources, and timelines required for success. Communicate the plan to relevant stakeholders, and be prepared to address any questions or concerns.

Step 6: Evaluate the Outcome

Once the solution has been implemented, monitor its effectiveness by evaluating the results against the initial problem and your established criteria. If the solution does not yield the desired outcomes or new information emerges, be prepared to adjust or revisit the problem-solving process. Finally, reflect on the experience to identify any lessons learned and areas for improvement, fostering a growth mindset and continuous improvement.

By following this six-step guide, you can develop a structured and practical approach to problem-solving that will enable you to navigate challenges confidently and creatively. Whether you face professional or personal obstacles, these steps can empower you to overcome adversity and achieve your goals.

Problem Identification, Observation, Critical Thinking, Enhance observation skills, practice critical thinking exercises, Problem Analysis, Analytical Thinking, Data Gathering, Engage in tasks that require analysis, learn how to effectively gather and interpret data, Generating Solutions, Brainstorming, Creative Thinking, Regularly brainstorm, practice thinking outside the box, Implementing Solutions, Decision-Making, Communication, Practice making decisions under pressure, improve communication skills by active listening and assertiveness training, Evaluating Outcomes, Critical Thinking, Objective Evaluation, Learn to give and receive feedback, practice evaluating outcomes objectively, Adaptability, Emotional Intelligence, Flexibility, Develop emotional intelligence, face new situations to promote flexibility, Emotional Intelligence, Empathy, Self-Awareness, Practice empathy, engage in self-reflection, Implementation and Monitoring, Project Management, Attention to Detail, Learn basic project management principles, cultivate focus and attention to detail, Analytical Thinking, Data Analysis, Reasoning, Engage in activities that require data analysis, practice reasoning skills, Communication, Active Listening, Clear Articulation, Develop active listening techniques, practice clear and concise articulation
skill development six-step guide strategies problem-solving resources process improvement professional success challenges personal growth problem definition step-by-step techniques evaluation creative solutions brainstorming effective approach outcome assessment alternative solutions critical thinking problem solving implementation decision-making
A middle-aged man is seen wearing a pair of black-rimmed glasses. His hair is slightly tousled, and he looks off to the side, suggesting he is deep in thought. He is wearing a navy blue sweater, and his hands are folded in front of him. His facial expression is one of concentration and contemplation. He appears to be in an office, with a white wall in the background and a few bookshelves visible behind him. He looks calm and composed.
Eryk Branch

He is a content producer who specializes in blog content. He has a master's degree in business administration and he lives in the Netherlands.

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