Marmara University Faculty of Health Sciences/Health Management Department/Health Management Pr. After graduating, she completed her master's degree with thesis in Marmara University Institute of Social Sciences / Management and Work Psychology.

She took part in a Research, Research Project among Public and Private Hospital Employees in Istanbul on Measuring the Responses to the Psychological Contract Violation in the Context of the Perception of Organizational Justice. He has participated in training, seminars and conferences on Customer Relationship Management in many universities and institutes as a speech. She has books and book chapters in her field. She is currently working as a lecturer at a university.