IIENSTITU

Transparency And Integrity

Legal Document
Up to Date
Official

IIENSTITU Transparency & Integrity Policy (TIP)

1) Purpose

This policy safeguards transparency and integrity across IIENSTITU’s business activities, maintains stakeholder trust, and ensures our ethical standards are sustained and continuously improved.

2) Scope

Applies to all IIENSTITU units, employees, instructors, managers, contractors/partners, and to communications and reporting with investors and other stakeholders.

3) Principles & Values

  • Integrity: Accuracy, consistency, and good faith in decisions and communications.

  • Transparency: Timely, clear, and accessible information sharing.

  • Accountability: Clear authorities and responsibilities; measurable outcomes.

  • Compliance: Adherence to applicable laws, regulations, and internal policies.

  • Respect & Inclusion: Constructive, equitable, and respectful dialogue with all stakeholders.

A) Transparency Commitments

A.1 Open Communication

  • Maintain open and regular communication with stakeholders about activities across IIENSTITU, including strategy, key initiatives, and relevant risks.

A.2 Financial & Operational Disclosure

  • Disclose financial performance and operational objectives clearly and in line with applicable frameworks.

A.3 Timely Updates

  • Provide timely updates on material changes and developments at IIENSTITU.

A.4 Stakeholder Dialogue

  • Engage in respectful dialogue on any potential matter related to IIENSTITU; record concerns and respond appropriately.

A.5 Proactive Engagement

  • Use surveys, focus groups, and similar methods to proactively involve stakeholders; feed insights into improvement plans.

B) Integrity Commitments

B.1 Code of Conduct & Ethical Standards

  • Fully apply IIENSTITU’s Code of Conduct and ethical standards; declare and manage conflicts of interest.

  • Ensure compliance with all applicable laws and regulations; monitor changes and update processes accordingly.

B.3 Internal Controls & Procedures

  • Design, implement, and periodically test internal controls and documented procedures to prevent potential issues.

B.4 Complaints Management

  • Operate a structured, impartial complaints process (intake, review, response, closure) with traceable records.

B.5 Monitoring & Audit

  • Regularly monitor business activities for indicators of fraud, abuse, or violations; conduct internal/external audits as needed.

C) Governance & Responsibilities

C.1 Leadership

  • Approve this policy, allocate resources, and provide enterprise-level oversight of performance.

C.2 Compliance/Ethics Function

  • Own the policy; coordinate training and awareness; manage reporting and inquiries.

C.3 Managers & Employees

  • Apply the policy in daily operations; promptly report suspected breaches.

D) Implementation, Training & Communication

D.1 Implementation

  • Maintain written procedures (reporting, disclosure, complaints, internal controls); periodically review process performance.

D.2 Training & Awareness

  • Provide regular training (ethics, conflicts of interest, transparent reporting, whistleblowing channels, etc.).

D.3 Communication Channels

  • Keep official channels open (web/portal, email, meetings); respond to questions and feedback in a reasonable time.

E) Monitoring, Reporting & Continuous Improvement

E.1 Indicators

  • Track KPIs such as complaint resolution time, timeliness of disclosures, survey participation, and audit findings.

E.2 Reporting

  • Share progress and improvement actions through regular reports to leadership and relevant stakeholders.

E.3 Continuous Improvement

  • Update policy and procedures based on survey/focus-group insights and audit outcomes.

F) Violations & Sanctions

Breaches of this policy may lead to disciplinary, contractual, and/or legal actions, including access restrictions.

G) Effective Date, Review & Contact

Reviewed at least annually; interim revisions made when material changes occur.

H) Contact

  • For questions, feedback, or reports regarding this policy, contact the Compliance/Ethics team through official channels.

Corporate Commitment:
IIENSTITU is committed to the highest standards of transparency and integrity. Through open communication, timely disclosures, effective complaints handling, strong internal controls, and routine monitoring, we strengthen stakeholder trust and conduct our activities in line with our ethical and legal obligations.

Transparency And Integrity Commitments | IIENSTITU