Gülşen Yegin

Instructor

I worked at Türk Telekomünikasyon A.Ş. for 26 years. I worked as Chief, Specialist, Marketing Manager, Customer Relations Manager and Commercial Activities Manager, respectively, in the process from the Headquarters to the provinces. I contributed significantly to the profitability of the company in my studies in the field of marketing and customer relations. In addition to these duties, I made a difference as an Internal Trainer at Türk Telekom Academy after 2008. I gave trainings on Telecommunication Products Management, Customer Focused Sales Techniques, Public Relations and Personal Development.

I learn while teaching. “A student cannot leave my classroom without learning.” I am preparing for the claim. Because I love research very much. Since 2019, he has been giving trainings as an instructor at Istanbul Business Institute.

Education, Course and Certificate Programs

  • 2019 Blogging Training (IIENSTITU)
  • 2019 Photography Training (IIENSTITU)
  • 2019 Effective Communication Strategies and Body Language Training (IIENSTITU)
  • 2019 Stress and Stress Management Training (IIENSTITU)
  • 2018 Digital Marketing (IIENSTITU)
  • 2018 Diction Training (IIENSTITU)
  • 2018 Six-Hat Thinking Technique (IIENSTITU)
  • 2018 Total Quality Management Internal Auditor Training (IIENSTITU)
  • 2018 Social Media Specialist (IIENSTITU)
  • 2012 Telecommunications Technologies and Vision (Türk Telekom Academy)
  • 2012 Competition and Telecommunication Services Management in the Age of Customers (Türk Telekom Academy)
  • 2012 The Secret of Success in Sales (Türk Telekom Academy)
  • 2012 Effective Speech and Presentation Techniques (Türk Telekom Academy)
  • 2011 ISO 10002 Customer Complaints Management (Türk Telekom Academy)
  • 2011 Basic Awareness ARis Documentation (Türk Telekom Academy)
  • 2011 Effective Office Management (Türk Telekom Academy)
  • 2009 Introduction to Regulatory Issues in the Telecommunications Industry (PGlobal)
  • 2008 Customer Retention (Sinerji Eğitim Danışmanlık)
  • 2008 Trainer's Training (Sinerji Eğitim Danışmanlık)
  • 2008Practical Leadership (TMI)
  • 2008 Customer Retention Seminar (Sinerji Eğitim Danışmanlık)
  • 2007 Customer Focused Sales Techniques (The Madison Consulting Group)
Evaluations(74)
Average Rating 5,0
Eray İnceler
Eray İnceler
17 January 2022
5.0

Yoğun içerikleri keyifle ve etkin şekilde aktaran, son derece tecrübeli ve tecrübelerini paylaşmayı esirgemeyen bir eğitmen.

Ayşe çadir
14 October 2021
5.0

Tek kelimeyle harika bir insan.Bilgi ve deneyimleriyleri beni aydınlatan insan. Durmak yok eğitimlere devam.

Nurcan Topkara
Nurcan Topkara
12 October 2021
5.0

Tecrübelerini ve bilgilerini eğitimlerinde aktarma şekli ve usulü öylesine hoş öylesine donanımlı ki, bir kez olsun saate ne zaman bitecek diye bakmadan su gibi geciyor zaman.

Turgay Seyis
Turgay Seyis
09 October 2021
5.0

Kesinlikle muhteşem bir anlatım ve eşsiz bir tecrübeye sahip bir eğitmen. Konuya hakimiyeti ve verdiği örnekler işine ve bizlere ne kadar değer verdiğinin en büyük göstergesi. Çok teşekkür ediyorum Gülşen hocam ...

Bengisu Hayat Aksoy
11 September 2021
5.0

Mükemmel bir eğitimci ve bilgi arkadaşı. Herkes kesinlikle en az 1 dersini almalı. Her şey için teşekkürler.